I started work at 7 this morning because T had a filling appointment at 2.
So I was working 7-1:30 and taking some holiday hours.
It was brutally dead.
Finished my first two orders by 8:30.
Puttered around looking for things to do.
We have a supervisor who is right over the top.
I have talked about her before and how she stresses over the most silly things.
Making herself sick at times because she gets so worked up.
So I kinda did this thing.
Me (sidling up to her): Hey J while you were on break an oven in bakery blew up.
J: What? Now? Are you…..
Me (bursts out laughing): I’m sorry I just had to. ππππππ
J (laughing): You are so mean!
Me (laughing): Do you really think I would let you finish your break if the oven blew up?
I later explained to her that I only do that with people I like.
And it is true.
I get things so backwards sometimes.
I had gone upstairs to check for orders when the phone rang.
I answered.
Some days I wonder about my inability to let the phone ring.
Today is one of those days.
Me: Good morning thank you for calling Steinbach Sobeys this is Jay-lyn how may I help you.
C: Is the manager in?
Me: No I am sorry he is off today, would his second be able to help you?
C: Well maybe you can help me. You are taking back that space you gave up before right?
Me: Yes we are increasing by 5000 sq feet.
C: So you are getting bigger.
Me: Yes m’am we are gaining another 5000 sq feet.
C: Are the bathrooms getting done? Those bathrooms of yours are awful.
Me: I am sorry m’am I have nothing to do with the redesign or renos of the store.
C: I am afraid to lock the door when I used the bathroom. People have gotten locked in there. There is a sign.
Me: No m’am the sign is to say you only need to push the knob in not turn it. π
C: But people are getting locked in there.
Me: I have never heard of anyone getting locked in the bathroom. π
C: Well I guess I will have to try to trust you. But what if I did get locked in there how would I get out?
Me: We have a key we would be able to let you out. πππ
C: Well how is anyone going to hear me?π’π’π’
Me: If you bang on the door, call hello, yell help someone will hear you.
C: Are you sure? π€·π€·π€·
Me: M’am I personally walk by that door at least 100x a day. Someone will hear you.
C: Ok I guess I have to believe you.Β π€¦π€¦π€¦π€¦ But could you please let the manager know that the bathrooms need renovating.
Me: Yes I can.
And I did.
Indicating I had taken a call from a customer who would like to see the bathrooms renovated because ‘people are getting locked in the bathroom.’
I am most impressed with myself that I did not laugh or anything.
I had to repeat myself a lot about no one ever getting locked in there because she was sure I was wrong.
I always love when customers know more about the store I work in than I do. πππππππππ
Β©June 9/21
Picture is my own
Lol that was an interesting call, to say the least. But perhaps the person who called had an actual mental problem, and you tackled the call so well. Great story!
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Thank you. I am hopeful I appeased any fears despite finding it a little odd. I get all sorts. One time I answered a call and it was a gentleman calling from Nashville to check on how much omega was in our eggs. He could no longer get them down there still not sure how he figured he would get them from up here lol
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π€£π€£π€£
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Maybe she could just use the bathroom at home before coming in…that way she won’t risk getting locked in there. You deal with the strangest of things lol
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Oh if only I were to write a book. Today a customer thought he could jump line because he had ice cream and it might melt if he stood in line π€£π€£π€£
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LOL
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