I was in a till today.
Lots of customers in the morning.
Was smoking busy in the morning but the afternoon was dragging.
I put out stock for the smoke wall and coffee.
Came home a half hour early.
I was rocking my customer service today.
And having so much fun with my customers.
Lots of laughter.
I had one lady come through and we were talking about customer service.
Mentioned to her that I have been thinking about teaching customer service.
I could set up seminars and work from home.
She thought that that was an absolutely awesome idea.
C: Just the other day I was in one of the other stores. Your competitors.
C: Yes and the service was horrible. I was so appalled by the service I received.
Coming here today I made a note to see how the customer service is here. And you are amazing.
Me: Thank you so very much. And I am so sorry. Even though you were not at our store it still bothers me that you received bad service.
My customer left happy.
I helped several more customers today making them happy.
Found one customer a grill brush cleaner.
I had taken him down the aisle and he laughed about how fast I walked.
We were unable to find it despite my being sure that we carried them.
I walked along the back aisle and found one.
Ran to the front of the store and found the customer before he left the store.
Yesterday another of my customers I hunted down to give her the block of headcheese she had been looking for.
I love making people happy.
Simple as that.
And I am very good at doing so.
Picture is mine (obviously🤣🤣🤣🤣)