Are Manners Archaic?

Yesterday proved to me once more why I dislike working on Saturdays.
Saturday brings out all the rude ones.
Saturday brings out all the entitled ones.
Saturday brings out all the ones who need to be told to step back.
My early morning customers were in general the same ones that I had four weeks ago.
How do I know this you ask?
Because two weeks ago I worked the horrid 8:30-5 on Saturday.
Which totally ruined my weekend.
Except that I worked Sunday too and did get a three day weekend out of it.
It is more a marker.
Some wanted to talk.
Some did not.
I am a fairly decent read of people I think so I know when I can chatter and when I just need to do my job.
My first indication that people were not going to be game players was when I had to tell three customers to back up.
Not from me but from the person in front of them.
6 feet people.
We even have markers on the floor to stand on.
It is not rocket science.
Next up was the woman who was shopping with her two daughters.
As she is bagging away she demanded to know if we ever bagged for people.
And I indicated yes we did.
Me: For seniors we help out.
Customer (snarling): But not for moms shopping with kids?
Me: (thinking of my moms that come through with three kids and a newborn and no help:
No ma’am we don’t.
Customer: So you only bag in your own bags.
Me: Yes if you purchase bags I can bag for you.
Customer:  I am going back to shop at Superstore. It is cheaper there. And I am not hurrying.
Me: Ma’am no one is in a hurry it is Saturday. And no one is forcing you to.
Me (as she walks away): Have a fabulous weekend ma’am.
Customer (bitterly): I’ll try.
Really?
You’ll try?
Make it a good day.
You have the power.
Next up the gentleman comes through my till and asks for paper bags.
Paper bags can only hold a certain amount and I know how to pack them.
I had packed two and set them on the counter and began bagging the third bag.
As I scanned items and put them in bag he reached across the counter into the bag and removed the item and put in the bags I had already packed.
Me (after the third time): Would you like to pack your own groceries.
Customer: No I am making them heavy as I like them.
Me: Well you can bag them yourself and our bags do not hold that well.
Customer (reaching across and taking items out): I know how much I can put in there.
Me (exasperated as he reaches in again): If you do not like the way that I am bagging you can bag yourself.
Customer: I can shop somewhere else.
Me making eye contact and not saying anything.
Customer: I do not appreciate this. Next time I will be going to a different cashier.
Me (in my head heavy on the sarcasm): Oh no please don’t go to another cashier you wound me. (Dramatic arm toss and fall to the floor as though shot through the heart by his barb)
Me: Thank you have a good day.
Watched him walk over to CS and complain about me.
I really don’t care.
And guess what customer man?
You are now on the Cashier Hit List.
I feel sorry for you.
All of this leads to today and no one saying excuse me.
I say excuse me all the time.
When I am passing someone in the aisle.
When I am reaching for something.
When I interrupt a conversation.
I was taught to say excuse me to be polite.
And yet I am watching society become more and more impolite as time goes on.
I went to leave home to go for my massage.
I was boxed in my a vehicle to the right and to the left of me.
And there was a vehicle parked right behind me.
Yep.
And the vehicle behind me parked there yesterday.
As I was leaving for work.
I am working hard to instill the ‘excuse me/pardon me’ response in T.
He is hit and miss.
But at least I am working on it.
If half the people I see are any indication then polite society is soon going to be unmannered and rude.
Which is a pity.
A little more care of attitude might make the world a slightly kinder place.
PS: Going to say I am not always polite.
        I am not always even nice.
        I work on it like I work on everything else.
©April 25/21
Picture is my own taken via Messenger App

Poop on You!

Today is my last day of the first week back to work after holidays.
I have discovered that people are meaner.
I have discovered that people are ruder.
I have discovered that people think they need to pity me because I wear a mask at work.
Essentially it is a part of my work uniform. 
I don’t complain about wearing black shoes and pants. Or an apron.
 
I had a few people who told me how sorry they were that I had to wear a mask.
I looked at them weighing what I should say. And should I say it?
I went with the truth.
  1. I deal with people on a daily basis and have a 12 year old son. I am protecting him/his cohort/his teacher and all the people they come in contact with.
  2. I have a 12 year old son. Enough said.
  3. My ex’s gf works in health care. I am protecting her/her co-workers/her patients and all those they come in contact with.
  4. When I get sick colds always always settle in my lungs When I am coughing I sound like a barking seal and when it is really bad I cannot stop coughing or able to catch my breath.
  5. My ex is diabetic. 
I was pleasant.
I smiled.
Those are my reasons for wearing a mask.
Please do not make disparaging comments or offer me pity for doing my part to save others. 
 
How rude can I be before I make the cashier cry?
 
I am not the person to do this to. Once you have done something so idiotic as swearing at me (I am coming to that) you have made an
indelible impression and I will forever know who you are. Hope I do not find out where you work for I shall come and force you to be pleasant
and I will kill you will my kindness.
 
Is my cashier intentionally trying to ruin my life?
 
Yes absolutely. 
We actually take courses on how to ruin our customers lives. 
We know exactly what product you are coming in for and we made sure to sell it all out on you.
We also know absolutely every product within our store…….1000’s of items and when it will be in stock and where it originates from.
We only ever ask you for money solely to drive you insane.
****Just a brief note……try to let us say our whole piece before snapping out no. And we do not care where else you are donating or how often.
This is the charity we are working for. (Again am coming to this one)
 
Let me address the first one. 
I do not care how bad a day you are having you DO NOT……I REPEAT…..DO NOT SWEAR at your cashier.
This is a thing.
I was in express check out all shift yesterday. There is no real moving fast given that everyone is six feet apart and being unsure 
of what the regulations are or if the till needs cleaning so most tend to wait to be told to start unloading.
A lot of people coming to the grocery store may be their only outing of the day.
For a mom it may be the only time during their 10 hour day with the kids where they talk to another adult.
And people like to connect with others. 
I am doing my job chatting away when I finish my one customer and look to the next.
She is in transition.
I don’t care. 
I asked her how she was.
I am in a hurry.
Oh okay. And were you able to find everything?
I can’t hear a fucking thing you are saying behind that fucking mask.
Proceeds to stomp off.
As she is leaving our door girl wishes her a great afternoon/evening.
Go fuck yourself and you can kiss my ass.
 
Pity that she came through my till. Even more of a shame you attacked and yes I consider it an attack when you swear at my co-workers.
My co-worker is developmentally challenged. A real sweetheart and she just wants everyone to smile and be helpful. She sought me out
and told me. Right there……I mean yes she already would have been memorable but now she really is. I called my manager and told him.
We are going to go through the security footage so I can point him out. 
 
I am not going to give a full account of my second interaction as I understand where his frustration and anger came from.
However I am doing my job. 
Please again when asked if you would like to donate to a charity…..please just say no if you do not want to. Or no thank you. 
 
We are collecting $2 donations for the Child & Youth Mental Health Program for the Wpg Children’s Hospital. 
 
A regular gentleman comes through my till and he is always pleasant. 
I smiled did my thing and began to ask when he shut me down.
By rudely asking if I was going to donate to him for someone in his family who was dying.
 
I understand your despair. 
Your pain.
Your anguish.
It is totally unfair.
I do not know nor was I going to ask but I sympathize. 
I just do not need to be snapped at for doing my job.
And I most definitely do not know everything that is going on in my customers lives. 
I mean I know I am good but hell I am not that good. 
 
I suppose looking at my list here it is easy to see that my week has been 99.9% a wonderful return to work.
I am happy.
I am laughing.
And as I write this I realize something:
Today is day 62 of sobriety.
Yesterday those two customers would have once sent me to grab a bottle for a drink or two after work.
Instead I moved on not allowing them to impact me or my day.
I think that that is progress. 
I guess.
 
Have a fabulous Friday loves.
 
©Sept. 18/20
Picture is my own